Effective Date: July 2026

Thank you for shopping with LIXA ACCESSORIES.

Order Processing

Orders are processed within 1–2 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Estimated delivery times:

• Cairo & Giza: 1–3 Business Days
• Other Governorates: 2–5 Business Days

Delivery times may vary during holidays or promotional periods.

Shipping Fees

Shipping fees are calculated during checkout based on your delivery location.

Occasionally, we may offer free shipping promotions.

Order Tracking

Once your order has been shipped, you may receive tracking information (if available).

Delivery Attempts

Please ensure that your shipping information is accurate.

If delivery fails due to an incorrect address or unavailable recipient, additional shipping charges may apply.

Delayed Deliveries

While we strive to deliver all orders on time, delays may occur due to weather conditions, courier delays, or unforeseen circumstances.

Damaged or Missing Orders

If your order arrives damaged or incomplete, please contact us within 48 hours of receiving your package.

Include:

• Order Number
• Photos of the package and products
• Description of the issue

Our support team will investigate and provide the appropriate solution.

International Shipping

Currently, LIXA ACCESSORIES ships within Egypt only.

If international shipping becomes available, this policy will be updated.

Contact Us

For any shipping-related questions, please contact our Customer Support team.